When it comes to OSHA forklift training, there’s no shortage of misinformation.
A quick Google search will show everything from “instant certification” promises to annual retraining claims that don’t align with OSHA’s actual requirements. The result? Employers are left confused — and sometimes unknowingly out of compliance.
Let’s break down some of the most common myths surrounding OSHA forklift training and compare them with the reality under OSHA’s Powered Industrial Truck standard (29 CFR 1910.178).
OSHA requires more than a video and a quiz.
Under 29 CFR 1910.178(l), forklift training must include:
Online coursework can satisfy part of the formal instruction requirement — but it does not replace hands-on training and a documented performance evaluation. Employers must ensure the operator can safely operate the specific equipment in their actual workplace.
A certificate printed after completing an online module does not automatically make someone OSHA-compliant.
Certification is not permanent.
OSHA requires that each operator’s performance be evaluated at least once every three years. Additionally, refresher training is required if:
Forklift certification is an ongoing responsibility — not a one-time event.
OSHA does not mandate annual retraining.
The standard requires evaluation every three years, not mandatory retraining on a yearly schedule.
However, many companies choose to provide annual safety refreshers as a best practice — especially in high-risk environments — but that is a company policy decision, not an OSHA mandate.
Understanding this distinction helps employers budget and plan properly while remaining compliant.
Certification is employer-specific.
OSHA requires that operators be trained and evaluated under the new employer’s workplace conditions. Even if someone was certified yesterday at another company, they must be evaluated on:
New job = new evaluation. Always.
Trainers must be qualified.
OSHA states that training and evaluation must be conducted by someone with the knowledge, training, and experience to train operators and evaluate competence.
This doesn’t require a specific license from OSHA — but it does require demonstrable expertise. Employers must ensure the trainer is qualified to teach and evaluate forklift operation safely and accurately.
OSHA requires both truck-related and workplace-related instruction.
Training must cover:
Truck-related topics, such as:
Workplace-related topics, such as:
Generic training that ignores your specific workplace risks falls short of OSHA’s expectations.
Compliance isn’t based on incident history.
Many companies operate for years without a serious incident — until one happens. When it does, OSHA will examine:
A lack of documentation or incomplete training often becomes a bigger issue during an investigation than the original incident itself.
Proactive compliance is far less costly than reactive correction.
Cost and quality are not the same.
Low-cost online programs may reduce upfront expenses, but inadequate training can lead to:
Quality, hands-on training tailored to your environment is an investment in prevention.
To stay compliant, employers must ensure:
✔ Operators are trained before operating a forklift
✔ Training includes formal instruction + practical training
✔ A performance evaluation is completed and documented
✔ Evaluation occurs at least every three years
✔ Refresher training is provided when required
✔ Certification records are maintained
That’s the foundation — no myths, no shortcuts.
Forklifts are powerful machines. When operated improperly, they can cause severe injuries, fatalities, and major financial losses. OSHA’s training requirements exist for a reason: to ensure operators are competent, aware, and prepared.
Separating myth from reality helps employers:
At Charleston Forklift Training, we focus on clarity and compliance. Our training programs are designed to:
We believe forklift training should be straightforward, practical, and built around real workplace safety — not confusion.
Forklift safety isn’t about chasing the latest online offer or checking a box. It’s about understanding what OSHA truly requires and implementing training that protects your crew.
If you have questions about your current forklift training program or want to ensure you’re fully compliant, Charleston Forklift Training is here to help.
Ready to schedule forklift certification or refresher training?
Contact Charleston Forklift Training today.